It’s easy to forget about IT when it’s all working perfectly. You and your staff just get on with your jobs without hitches, interruptions and tech gremlins ruining your flow. Your hardware (that’s the computers, laptops, webcams, microphones and printers) works and the software (all the programmes you use when you’re working on your computer) does exactly what you need them to. So, why would you think about changing anything now?
Here’s why – if you wait until IT systems start playing up, not only do you give yourself a headache to deal with, but you also risk impacting the profitability and security of your business. Just like researching opportunities and threats for the future of your business when leads and profit is rolling in, planning your IT future when things are working well is good practice. Let’s take a closer look.
As we said above, when IT systems are running smoothly you and your staff are able to work without interruption. When a laptop or computer gets old, you might find that the battery life drops right off, meaning staff are forced to work where there’s a power source. That’s problematic for field sales staff or when you’re busy moving to different meeting rooms. A computer which is reaching the end of its useful life might also struggle with RAM, and that will be problematic for those needing to run multiple applications at the same time (which is pretty much everyone!). RAM issues will impact how your staff can work and will almost certainly slow them down.
Everyone wants one thing from their IT systems, which is for them to work whenever they need them, every single day, every week of the year. If your staff are reliant on IT to generate leads, sell your products or services, keep customers happy and communicate with each other, any time your IT systems are down, you’ll be losing money. Investing in upgrades ahead of any issues occurring means you can plan for a future with little to no downtime and a reliable revenue stream.
Using old software? You’re putting your business at risk from cyber criminals. Companies and their developers will eventually stop working on and issuing security updates and patching bugs for their legacy software, leaving you exposed. Plus, the longer software has been on the market, the more time criminals have had to understand its flaws and learn how to break into the system. The same is true for older devices too – they will become a weak spot in your network and be more vulnerable to security threats. Newer hardware will be more likely to have advanced security built in.
Maintenance & Support
The cost of maintaining an old computer or laptop can end up making it expensive to persevere with. Older hardware might not be compatible with new operating systems and applications which you need for your business. If you continue to use legacy software when multiple new versions have been released, you could bump into trouble. Microsoft tends to remove free support for its products after 5 years, meaning if you have an issue, you’ll not only have to deal with the interruption to service, but also pay for help.
There’s nothing worse than working to hit a deadline, KPI or sales target, and having your computer suddenly give up the ghost. Constant IT interruptions will cause your staff to become frustrated, so upgrading systems to those which are reliable, compatible and fast should help them avoid stress. Plus, by investing in new hardware every three years or so, you’ll show that you are investing in their wellbeing, providing them with a machine which can deal with their work demands. Upgrading to software which is easier to use and improves efficiency is likely to go down well too.
So don’t wait for your IT systems to get old and start causing you problems. Upgrade them to reap the reward of improved security, great efficiency, and happier staff. The IT professionals here at Datalibrium can conduct a review of your current system, make recommendations and procure new hardware and software. Just drop us a line.